Avis Car Rentals FAQs Avis Car Rentals FAQs

Navigation systems

Most of our vehicles do not come equipped with their own navigation systems. However, you can reserve our Garmin where2® GPS navigation unit at participating locations for a reasonable daily rate. Optional GPS units are displayed on Step 3 during your online reservation process.

Child Safety Seats

Available for infants and toddlers at most U.S. locations, Avis offers Child Safety Seats at a usual cost of $13.00/day or $65.00/week (5-7 days) with a maximum of $65.00/rental. Child safety seats will vary by type and brand depending upon the individual location.

Child Safety Seats may be offered online at some locations, and the costs included in the Estimated Total. The charge may be confirmed at the rental counter when you pick up your vehicle and will be included in your rental agreement.

Additionally, if changes are needed after completing the online reservation, only customer service or the counter agent can make modifications.

Child seats must be returned to the original renting location or an additional $15 fee will apply to the rental. Failure to return the seat in the same condition as received (minus normal wear and tear) may result in a $50 additional charge.

Ski Racks and Snow Tires

Avis offers ski racks and snow tires on selected vehicles in some U.S. locations. Please call ahead and check with the rental location after reserving online, or call 800-633-3469.

Refueling Options

• Fuel Service Option
• Self-Service *
• EZFuel^TM and Fuel Service Charge *

* Not available on Avis.com but can be requested at rental counter

Fuel Service Option

Save yourself time and frustration by adding our Fuel Service Option to your next online reservation. By selecting the Fuel Service Option, you can purchase a tank of gas directly from Avis at the time of rental, and avoid the hassle of searching for a gas station to fill the tank before returning the car.

If the Fuel Service Option isn't exactly what you're looking for, choose one of the following refueling options at the time of rental:

Self-Service

Purchase fuel just prior to returning and return the car to Avis with a full tank of gas. If you choose this option, Avis will not charge you for fuel.

EZFuel^TM and Fuel Service Charge

Driving under 75 miles? With our newest refueling service, customers who drive less than 75 miles pay a low flat fee for fuel and return the car without refueling. We'll automatically charge you a flat fee of $13.99, not reflected in your Estimated Total at the time of reservation on Avis.com. If you present a receipt for the purchase of fuel, the charge will be removed at the time of return.

EZFuel option is not available at all locations. Please contact your renting location to confirm the availability of this service.

Fuel Service Option Terms & Conditions

• Fees for the Fuel Service Option are not included in the Estimated Total of the rental.
• Fees are assessed and applied at the time of rental.
• Fees vary by location and are determined by current market value of gasoline in the surrounding area of rental location and the fuel tank size of rental vehicle.
• Customer will receive no credit or refund for unused fuel left in tank at time of return.
• Customers who drive less than 75 miles will automatically be charged a fee of $13.99. If customer chooses to refuel on their own, they must provide a receipt in order for fee to be modified.

Avis cares and sympathizes with you in your time of need. We will make every effort to promptly accommodate your requests. Please call 800-633-3469.