Helsinki-Vantaa Airport Car Rental (HEL)

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Helsinki-Vantaa Airport (HEL)

Address:

Vantaa,
Helsinki, XX, 01530, Finland

Phone:

(358) 10 436 2244

Hours of Operation:

Sun 9:00 AM - 12:00 AM; Mon - Tue 8:00 AM - 12:00 AM; Wed - Thu 8:00 AM - 11:00 PM; Fri 8:00 AM - 9:00 PM; Sat 9:00 AM - 8:00 PM

Holiday Hours:


2025
INDEPENDENCE DA   December  6  09:00AM - 08:00PM
CHRISTMAS   December  24  09:00AM - 04:00PM
CHRISTMAS   December  25  closed
CHRISTMAS   December  26  09:00AM - 08:00PM
NEW YEARS EVE   December  31  09:00AM - 08:00PM
NEW YEAR   January  1  08:00AM - 11:00PM
EPIPHANY   January  6  08:00AM - 12:00PM

If flying in, the rental counter is within the terminal with a short walk to the car lot.

Location Information
After-hours Returns
Park & lock the car. Place the completed contract & the keys in the key drop box. Remember to take your personal belongings with you.

Terms & Conditions

Cash


Optional Coverages


Credit Card Policies


Debit Card


Debit Card Policies

Debit cards are not accepted.


Drivers License

At the time of rental, the driver must present a valid drivers license in the drivers name from their country of residence.  License must have been held for a minimum of one year.  Customers presenting a drivers license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license.

 


Personal Accident Insurance

Personal Accident Insurance (PAI)

Covers the driver of the vehicle and personal items in the vehicle in the event of an accident. Personal Accident Insurance provides the following benefits:

  • A maximum of EUR 20,124.00 in the event of death or permanent total disability caused by an accident
  • A maximum of EUR 1,682.00 per accident towards medical expenses caused by an accident.


Normally EUR 4.06 per day (charged for a max 10 days to cover rental up to 30 days).


Public Liability and Property Damage

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.


Additional Driver Policy

Additional Driver must meet the same requirement as the primary driver. Must be present at the time of pickup. The price is EUR 5.06 per day, maximum 10 day charge to cover rental up to 30 days.


Age Requirements

No minimum age. Driving license must have been held for minimum one year.


Fuel Policy

Returning the vehicle

Unless you agreed a different refuelling option (see below), you must return the vehicle to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge or automatically logged in respect of connected cars. We recommend you fill up as close to the return location as you can on the return date and keep the receipt to show us. If you don’t return the vehicle with a full tank and you can't show us a receipt for fuel we will charge you.

Refuelling options
Fuel Up Front
- this is charged according to our valid price list at the start of your rental period as stated on http://www.avis.fi/en/pricelist . This is only available where you have added it as an option at booking stage, or asked to add it to your rental prior to you collecting the vehicle. If you have added this option, the cost will be on your Rental Agreement Form. However, you don't get a refund for any fuel you don't use.

Pay on Return - If you are renting a traditional fuel or hybrid vehicle, you will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank (costs are based on the manufacturer's stated fuel tank capacity). We charge according to our valid price list at the end of the rental period.


Electric Vehicles

 

We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the "Pay on Return" rate. The amounts charged are set out below:

 

 Battery Charge  Fixed Cost (inclusive of VAT)
If you return the electric vehicle with 70% or more battery charge*.  No Cost.
If you return the electric vehicle with between 11% - 69% battery charge.  EUR 30.36
If you return the electric vehicle with 10% battery charge.  EUR 101.21

 

* Unless the vehicle had less than 70% battery charge when you collected it, in which case, you must return it with at least the same % battery charge as it had at time of pick-up in order for no additional costs to be applied.


Travel Into Other Countries

Check cross border availability from our Reservation Center and remember to mention the border cross for the Damage and Theft Protections to apply. Border crossing is allowed only to Norway, Sweden and Denmark. Border crossing fee is EUR 75 (incl. Tax).
Contact our reservation center with your cross border request at least 7 days before departure.


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