CLOSED 2018-05-07 Car Rental

Cash is only accepted as payment at time of check-in (vehicle return).

Damage Waiver
In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation). Normally between EUR 5.40 and EUR 18.00 per day.

Damage Waiver reduces the amount you pay for each clearly separate incident of damage if the vehicle is damaged (or the amount you pay to replace any keys, accessories or vehicle documents that are lost, stolen or damaged).

The amount you pay for each clearly separate incident of damage will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form.

Super Damage Waiver (SCDW)
An excess reduction product which reduces your damage waiver excess to zero (or, if higher, the amount shown on your Rental Agreement Form) on cars and on vans. Normally between EUR 15.00 and EUR 50.00 per day

Theft Protection waiver (TP)
In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation).

Theft Protection waiver reduces the amount you pay if the vehicle is stolen during the rental period.

The amount you pay will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form. Normally between EUR 5.40 and EUR 18.00 per day.

Super Theft Protection waiver (STP)
An excess reduction product which reduces your theft protection excess to zero on cars and on vans. Normally between EUR 15.00 per day and EUR 50.00 per day (charged to cover rental up to 28 days)

Windscreen protection
This protection reduces the amount you pay to zero if the windscreen is damaged while you're renting the vehicle. Having windscreen protection also means you won't pay a Damage/Loss/Repair Processing Fee.

Roadside Assistance Plus
This product provides roadside assistance without any additional costs being charged if you break down as a result of vehicle failure you have caused (this includes lost keys). Normally between EUR 10.00 per day and EUR 50.00 per day (charged to cover rental up to 28 days)

Protection packages - Zero/Reduced Excess includes Super Damage Waiver, Super Theft Protection, Windscreen Protection. Normally between EUR 15.00 per day and EUR 50.00 per day (charged to cover rental up to 28 days)

Protection packages - Complete Protection includes Super Damage Waiver, Super Theft Protection, Windscreen Protection, Super Personal Accident Insurance and Roadside Assistance Plus. Normally between EUR 15.00 per day and EUR 50.00 per day (charged to cover rental up to 28 days)

We accept:

• American Express (excluding American Express Traveller's Cheque cards)
• Visa credit cards
• Visa debit cards
• Visa Electron Cards
• Maestro credit
• Budget-issued charge cards
• Cash

We don't accept Cirrus cards, JCB cards, any pre-paid cards even if they carry the Visa or MasterCard logo or any other cards not listed above.

Pre-authorisations and Security Deposits
Unless confirmed otherwise, the amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows:

(starting from minimum EUR 700.00 and EUR 1,000.00, depending of the vehicle category)

* The "vehicle rental price" includes the vehicle rental cost and all optional extras you've requested, calculated at the start of the rental based on the intended length of the rental. For the avoidance of any doubt, any "Pay at Location" amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise).

** If you buy our "Fuel Up Front" product, we will reduce the EUR 700.00 - EUR 1000.00 by the amount we charge you for the "Fuel Up Front" product
The EUR 700.00 - EUR 1000.00 is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following:

i. costs to refuel the vehicle (where relevant).

ii. additional rental charges in circumstances where you fail to return the vehicle or any optional extras at the end of the agreed rental period or to the agreed return location.

iii. any additional charges or fines you incur relating to your use of the vehicle (which we have been notified of prior to you returning the vehicle, which will include, for example, charges relating to traffic violations); and/or

iv. costs incurred as a result of exceeding any relevant mileage restrictions.


Where the pre-authorisation we take does not cover the charges you incur, we will request you make a further payment for the additional amounts owed.

In relation to certain high value vehicles, we may require you to provide us with two payment cards for the purposes of the pre-authorisation. Where this is the case, this will be confirmed when making a booking.

If you'd like more details, please call our customer support team or ask a member of our team.

Debit cards are not accepted.

Requirement to bring a valid driving licence with you.

In Albania, all drivers must bring their valid driving licence with them.

If any of the following applies:

• their driving licence was issued in Europe or a non-European,
• their driving licence was issued in a non-roman alphabet language like Arabic, Greek, Russian, Hebrew, or Japanese ect,

and we cannot confirm with certainty the details included within the driving licence, the driver will also need to provide either an international driving licence or an official English translation, by a notary, of their driving licence. If this might apply to you, please contact us (prior to your pickup date) as we would be pleased to confirm if an international licence or official translation will be required.

Minimum licence requirements

All drivers must have held their licences for at least 2 years from the date of pick-up.

If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as:

• previous driving licences; or
• a letter from their driving licence authority stating that they have held it for this minimum period.

Public liability insurance is in accordance with the insurance laws of the country.  Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.

Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles.  The customer is advised to contact the card issuer before the rental.  Any waiver must be discussed directly with the location upon arrival.

Minimum driver age restrictions

When you book, you'll be told if there are any minimum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email or call our customer support team.

You need to be minimum age is 21 years old to hire and drive most of our vehicles.

Maximum driver age restrictions
When you book, you'll be told if there are any maximum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email or call the reservations team.

In most cases there is no maximum driver age restriction. If you are renting with one of our affiliates listed in 1. (Rental Provider) there may be a maximum driver age set at either 75 years of age for insurance reasons.

Fuel Up Front - this is charged at the average fuel price for Albania at the start of your rental period. This is only available where you have added it as an option at booking stage or asked to add it to your rental prior to you collecting the vehicle. If you have added this option, the cost will be on your Rental Agreement Form. However, you don't get a refund for any fuel you don't use.

Pay on Return - If you are renting a "connected car", you will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it (this is automatically logged and is calculated to the nearest litre). If you are renting any other traditional fuel or hybrid vehicle, you will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank (costs are based on the manufacturer's stated fuel tank capacity).

We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the "Pay on Return" rate. The amounts charged are set out below:

* Unless the vehicle had less than 70% battery charge when you collected it, in which case, you must return it with at least the same % battery charge as it had at time of pick-up in order for no additional costs to be applied.

What countries am I allowed to take the vehicle to?
You are only allowed to use the vehicle in the following countries:
Austria, Bulgaria, Channel Islands Croatia, Czech Republic, Greece, Hungary, Italy, Romania, Slovak Republic,Slovenia, Switzerland.
Can I buy a product to allow me to drive in other countries?
Yes, you can buy the Cross Border Fee at Avis Albania counter desk. 
How do I buy Cross Border Fee?
Cross Border Fee is only available at selected rental locations. To find out where you can buy it, learn about any restrictions that apply - and to get a quote - please call the Reservations team. 
To have an information about the prices contact the rental station or the reservations team:
Email: info@avis.al
Call on +35542255655, from outside the Territory: +35542255655